Category: Selling Tips & Tricks

How to Get More Buyer Feedback

Whenever something is sold on eBay, a buyer has the opportunity to leave the seller negative, neutral or positive Feedback rating plus detailed seller ratings. The Feedback system develops the seller’s reputation on eBay, which both buyers and eBay itself take note of. A strong Feedback profile enables the seller to receive better search result…

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To Ship Free, or Not to Ship Free?

eBay actively encourages sellers to offer free shipping and handling on items via rating rewards, higher search placement and initiatives such as “Fast ‘N Free.” While these benefits are undeniable, providing free shipping is not necessarily advantageous to every eBay seller’s business as I will explore here. Free shipping = lower fees? One important point…

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Does eBay’s GSP Make International E-commerce Better for Buyers?

After publishing an article entitled Using eBay’s Global Shipping Program – a guide for new sellers I was very interested to read so many comments left by our readers. There were comments both praising and critical of eBay’s new Global Shipping Program (GSP). Those critical of the program were very strongly opposed to the new offering from the e-commerce giant. The eBay community…

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Common Post-sale Buyer Requests

Selling the item is only the start of a seller’s interaction with a buyer. As with other online purchases, buyers may have questions or concerns following the sale. Here are some of the most common requests to expect a variation of. Changing the shipping address It is inevitable that at some point sellers will be…

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When to Open an eBay Store

An eBay store (or ‘shop’ in the UK) is a subscription based service that enables a seller to have a customisable ‘storefront’ on the website. It presents all of a seller’s listed items together in one place, offering a more ‘traditional’ online shopping experience to a buyer. Becoming an eBay store owner is relatively easy,…

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Whether to List As an Auction or Fixed Price Listing

It’s official; auction sales are falling fast on eBay, the website originally founded as ‘AuctionWeb’ in 1995. There were 26.2% less auctions in February 2016 than just a year before. Fixed price listings meanwhile are up 8.6%. Numbers of eBay auctions have been falling for years, with it being claimed that less than 15% of…

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Second Chance Offers: a How-to for Sellers

A “Second Chance Offer” gives a seller another opportunity to sell an item if a reserve price was not met or a winning bidder of an auction fails to complete the transaction. For unsuccessful buyers, Second Chance Offers provide an chance to purchase items at a price equivalent to their last bid amount. The buyer does not…

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How to Take Great Item Photos

Arguably one of the, if not the most, important parts of an eBay listing, photos provide buyers with their first impression of the item. While photos do not have to be of a professional grade, they should look appealing, be taken well and represent the item accurately. Here are some simple ways to produce fantastic…

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