Category: Selling Tips & Tricks

Adyen and eBay: What Managed Payments Means for Sellers

eBay is constantly innovating and changing to compete with other major online retailers. This is especially true as we head into a new decade in which eBay and PayPal will no longer be synonymous. Going forward, eBay is working to integrate payment processing within its own platform. Read on to discover the lowdown on this…

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6 Lesser Known eBay Policies Every Seller Should Understand

Designed to create a ‘fair and safe trading experience for all eBay users,’ eBay has an extensive and complex policy system. Compliance is mandatory. Users who do not meet their obligations may have restricted buying and selling privileges. Sellers are expected to be familiar with all eBay policies and should check regularly for updates. The…

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How to Save Time with Returns on eBay

As much as eBay sellers would prefer all sales to be completed successfully, buyer returns are an inevitable part of doing business on the online marketplace. There are, of course, numerous ways a seller can lose money while dealing with a return. Some examples include: Lost money on returning shipping if applicable Wasted time spent…

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How to Appeal eBay Case Decisions: a Seller’s Guide

When deciding on disputed cases between buyers and sellers, eBay claims to do their best to come to the ‘fairest decision.’ Sometimes, however, the case decision made can feel anything but fair for sellers. In this situation, not all is lost yet. Sellers can still appeal a case decision to attempt to reverse eBay’s conclusion….

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How to Write Great eBay Listing Titles and Descriptions

Writing a great listing title and description is a keystone to selling on eBay. While other aspects to selling remain ever important (shipping, returns and so on), no sales can happen without an effective listing. Providing the very first impression of your item, listing titles are even more essential to get right. Before creating your…

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7 Ways to Offer Great Customer Service on eBay

The backbone of any business is good customer service. eBay is no exception. In fact, it could be argued that customer service is even more important for an eBay business than a traditional retail store. eBay has fairly strict seller performance standards that are tied closely to customer service factors. On eBay, bad customer service…

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The Facts About Bid Retraction on eBay

eBay was founded (and is best known) as an online auction marketplace. Today, around 10% of listings are still run as auctions. Though that percentage may sound low, keep in mind that over 1.3 billion listings are created every year on eBay. Sellers who specialise in auction listings may have noticed a recent upswing in…

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The eBay Resolution Process: a Guide

Not every sale on eBay is a successful one. An occupational hazard of selling, disputes and issues with buyers are unfortunately inevitable. Sellers who are prepared for these types of situations will be able to move past the problem confidently and quickly. Read on to discover the complete eBay resolution process from dispute to appeal,…

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