Recent Posts

Why You Should Build a Website for Your eBay Business

As highlighted in our Seller Profiles series here on Auction Nudge, many eBay sellers choose to maintain a website for their business. For some, it is simply a way to advertise their eBay listings outside of the main site, while others enjoy the opportunity to run their own online store alongside eBay. For those reluctant…

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10 Ways to Improve Your Item Return Rate on eBay

With eBay’s recent introduction of service metrics and peer benchmarks, it has never been more important for sellers to reduce return requests. In addition to being forced to accept ‘item not as described’ returns under eBay’s Money Back Guarantee, sellers will also now be penalized for having a high amount of these return requests in comparison…

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Everything You Need to Know About Returns on eBay

Returns and refunds are easily one of the most talked about and debated aspects of selling on eBay. It’s easy to see why, with this part of the buying process at risk to fraud, scams and general discontentment for sellers. In addition, eBay consistently changing the goalposts. This year is no different, with the choice…

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Tax Considerations for New eBay Sellers

Although many casual sellers may not initially think of it, selling items on eBay is a form of income, in the same way that earning a wage via a job is. And income, no matter how it is earned, is liable to be taxed. No one wants to be on the wrong side of the…

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The Need to Know About eBay’s New Service Metrics Program

Announced in the 2018 Summer Update, eBay describes service metrics as being part of a new competitive insights program to help sellers understand and manage buyers’ ‘item not as described’ and ‘item not received’ requests better. For sellers, it is another service standards measurement designed to improve buyer satisfaction and, hopefully, increase repeat sales. Keep…

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6 Ways to Level-up Your eBay Selling

After a few dozen sales completed, new eBay sellers often start looking for ways to improve and grow their business. Prepared for this exact scenario, eBay has many different selling tools to make life easier for sellers. Here are six ways new sellers can take their eBay selling business to the next level. 1. Use…

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How to Sell Broken or Defective Items on eBay

eBay has a reputation as an online marketplace for quality used items and well as, increasingly, brand new items. However, it is also a popular forum to sell broken or defective items. In fact, the first item sold on eBay in 1995 by founder Pierre Omidyar was a broken laser pointer. Almost a throwback to the…

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Using the Global Shipping Program As a Seller

The Global Shipping Program (GSP) must be one of the most controversial features of eBay. Our New Seller’s Guide to the GSP still receives plenty of attention and comments, even years after publishing. I thought it was about time we dug further into the Global Shipping Program debate. Let’s start at the beginning. Why sell…

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How to Reclaim Insertion Fee Credits on eBay

Most listings on eBay come with an insertion fee. This is a flat charge that varies depending on the type of listing. Insertion fees are eBay’s way of charging sellers for the opportunity to advertise on their site. All eBay sellers receive a certain amount of free listings every month, but any listings above this are…

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