Category: Using eBay

Knowledge is power – discover the intricacies of eBay selling, from returns and payment systems to tax considerations, scams and fees.

Adyen and eBay: What Managed Payments Means for Sellers

eBay is constantly innovating and changing to compete with other major online retailers. This is especially true as we head into a new decade in which eBay and PayPal will no longer be synonymous. Going forward, eBay is working to integrate payment processing within its own platform. Read on to discover the lowdown on this…

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6 Lesser Known eBay Policies Every Seller Should Understand

Designed to create a ‘fair and safe trading experience for all eBay users,’ eBay has an extensive and complex policy system. Compliance is mandatory. Users who do not meet their obligations may have restricted buying and selling privileges. Sellers are expected to be familiar with all eBay policies and should check regularly for updates. The…

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7 Ways to Offer Great Customer Service on eBay

The backbone of any business is good customer service. eBay is no exception. In fact, it could be argued that customer service is even more important for an eBay business than a traditional retail store. eBay has fairly strict seller performance standards that are tied closely to customer service factors. On eBay, bad customer service…

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The eBay Resolution Process: a Guide

Not every sale on eBay is a successful one. An occupational hazard of selling, disputes and issues with buyers are unfortunately inevitable. Sellers who are prepared for these types of situations will be able to move past the problem confidently and quickly. Read on to discover the complete eBay resolution process from dispute to appeal,…

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Being a Top Rated Seller on eBay: is It Worth It?

Top Rated Seller status is commonly discussed and debated within the eBay selling community. eBay describes a Top Rated Seller to be one of ‘the best sellers on eBay, providing an exceptional quality of customer service.’ It sounds impressive, but what does it mean and is it something worth making the effort to achieve? This article…

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Five Important Rules Every eBay Seller Must Live By

Much like any other business, starting an eBay selling enterprise comes with the requirement to learn countless rules and regulations. Being one of the world’s largest and oldest online marketplaces, eBay has a particularly unique and expansive system of policies and rules in place for buying and selling. For new sellers on the site, it…

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How eBay Sellers Can Make Offers to Buyers

The ‘Best Offer’ feature has long been a mainstay of selling on eBay. It lets a buyer offer a seller the price they are willing to pay for an item. A new selling feature, however, turns the tables and allows sellers more flexibility to send offers to buyers themselves. Keep reading to discover this new…

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A New Seller’s Guide to Completing Sales on eBay

Listing and selling the item is only half of the story on eBay. Completing the sale and getting paid are the next (and potentially most crucial) steps of any eBay transaction. Unfortunately, there are a number of different scenarios and problems that can arise after the listing or auction ends, preventing the sale from finalizing….

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How to Recognize Fraudulent Buyers on eBay

Like it or not, being able to spot scams is a crucial part of buying or selling on eBay or any other online marketplace. It is easy enough to understand how eBay buyers could be defrauded by unscrupulous sellers, with broken and counterfeit items being widespread. Those who are looking to scam sellers have to…

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Everything New Sellers Need to Know About Getting Paid on eBay

Sourcing items, taking photos and creating listings are all essential parts to completing transactions on eBay. There are, however, not the main purpose. The reason we’re almost all here is to make money. The payment stage of any eBay transaction is therefore incredibly important. If you’re new to selling, take five minutes and read on…

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